RunMyEstore
Online store orders, reviewed and answered
RunMyEstore is designed for owners selling products or digital goods through RunMyCRM. It reviews orders, drafts customer responses based on your store policies and flags the exceptions, so a shipping question or a refund request does not sit in the inbox over the weekend.
Order questions answered consistently and exceptions on your desk, not buried.
Sound familiar?
- Customer emails about orders piling up after a launch
- Writing the same shipping and refund replies over and over
- Finding out about a problem order from a one-star review
Good for
- Boutiques and product sellers
- Digital download and workbook creators
- Service businesses selling packages
Designed to help with
- Order review and status summaries
- Policy-based response drafts for shipping, returns and refunds
- Flagging exceptions that need your decision
- Products, variants and checkouts through RunMyCRM payments
- Order history kept on the customer's contact record
Standard scope
Review orders, draft policy-based customer responses and flag order exceptions.
RunMyEstore talks with you privately. Publishing, sending, charging and scheduling happen through RunMyCRM tools you have connected, and only after you approve. Availability of each capability depends on your plan and integrations.
What a week with RunMyEstore could look like
An illustrative example. Timing and results depend on your setup and connected tools.
An author launches a workbook. Over the weekend forty orders come in and six customers write asking about delivery. RunMyEstore drafts replies from the store's delivery policy, flags one duplicate charge for the owner, and Monday morning she approves the replies in a few minutes.